Refund Policy

Effective Date: June 25, 2026

At Lunevia, customer satisfaction is our priority.

Please contact us with your order number and photos of the item. We will gladly replace the item or issue a refund if the claim is approved

Shipping charges are non-refundable unless the return is the result of our error.

Refunds are issued to the original payment method after the returned item has been received and inspected. Please allow 5–10 business days for the refund to appear on your statement.

For questions or to request a return, please contact our customer support team through the contact information listed on our website.